We stand behind you when you make a claim.
Need to make a claim?
Step 1
Complete relevant claim form as soon as possible and return to us.
Step 2
Attach all other correspondence, repair quotes, accounts, receipts and statements. If this is going to take extra time, send us your claim form to lodge first.
Step 3
Our service to you begins as we work with your insurance company to settle your claim as promptly as possible.
Download forms
Our
Promise
Advocate for prompt and fair settlement of your claim.
Give you regular feedback on the progress of your claim.
Prevent you or your business from incurring unreasonable liability.
Ensure your claim gets priority treatment by your insurer.
Provide you with risk management advice for future loss prevention
Top tips
Take immediate action to safeguard any damaged property.
ie. get your vehicle towed to a safe place; secure your building if broken into.
Don’t accept liability for any damage done to other parties, even if you feel you are responsible.
Report the incident as soon as possible to Vision Insurance.
CONNECT WITH US